IT Support

“With our extensive technical know-how, we're good at finding intelligent solutions so you can work without being hindered”

When it comes to support, Truebyte does the works: everything from simple technical hang-ups to full-on infrastructure management. We understand that your IT set-up needs to be a solid foundation for your business, so whether it's on-site or remotely, we work proactively with our clients to build robust, stable networks that are more reliable and easier to maintain efficiently. And with our extensive technical know-how, we're good at finding intelligent solutions so you can work without being hindered by constant problems.

We're flexible too. Some companies find telephone support suits their needs, since most of their issues can be solved quickly without needing a call-out. At others, we've set it up so our talented support engineers are already in the building. And we always look at the demands of the situation – if your glitch needs a pair of experienced hands at short notice, you've got it.

Another part of what we do is offer consultation that will continue to enhance the stability and performance of your system. Where an overhaul or restructure is advisable, we're equipped to provide professional hardware purchasing and installation. And our hard-won experience of such projects means we're comfortable providing detailed planning for larger undertakings, too.

In short, ours is a personal service built on solid relationships. We listen to your needs and respond to them. We don't talk in jargon or overwhelm with technical detail, but rather use plain English to help you make informed decisions when it comes to handling your IT systems. We believe that the better we get to know each other, the better our support can be.

Benefits of Truebyte service

  • Trustworthy support
  • Technical expertise
  • Flexible response to your unique needs
  • Long-lasting relationships
  • Specialist onsite offering
  • Comprehensive team service

Technical overview

  • Helpdesk support with ticket system
  • User desktop Support
  • Citrix support
  • Microsoft Office support
  • PC and Mac OS support
  • VOIP and video conference support
  • Microsoft Exchange management
  • Server administration and maintenance
  • Network infrastructure maintenance inc WAN and LAN
  • Software imaging and deployment service
  • IBM Domino and IBM Notes capability

© 2019 Truebyte Limited
Website by Truebyte Design
Company: 04396515
VAT: 793508693
Registered address: Chantry House, 22 Upperton Road, Eastbourne, East Sussex, BN21 1BF

Truebyte IT Support

Support line: 01323 33 22 11


The Brew, Eagle House
163 City Road
020 7043 0710


Top Floor Studio
25 Windsor Castle
Upper Bristol Road
Bath, BA1 3DN
01225 310 648


Unit 2
68 Grove Road
East Sussex, BN21 4UH
01323 332 540

Truebyte is a Joshua Management Group company. © 2019 All rights reserved.